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The Hidden Risks of Merchandising (and How Founders Can Avoid Them)

  • Writer: Michelle Gurung
    Michelle Gurung
  • Jan 8
  • 2 min read

Why sourcing customised merchandise isn’t as simple as it looks — and how the right support can save your budget, timeline, and brand.


Branded merchandise for Mums @ PLAY including tote bag, pens, and summit booklet displayed on a table, alongside a client testimonial praising Michelle Gurung’s VA support in sourcing and coordinating marketing materials for the Reboot Summit.

Introduction: Why Merchandising Is Riskier Than Most Founders Realise

Customised merchandise can elevate a brand, strengthen community engagement, and create memorable event experiences. But behind the excitement of choosing designs and colours lies a complex sourcing landscape — especially when dealing with suppliers in China.


Many founders underestimate the risks involved in merchandising. From language barriers to high minimum order quantities (MOQs), a single misstep can lead to delays, budget overruns, or products that don’t reflect the brand at all.


This is exactly what one founder faced when she approached me for help.


The Challenge: A Clear Vision, but No Safe Path to Execution

A founder reached out, excited to create customised merchandise for her upcoming summit. She had everything mapped out:

  • A strong brand identity

  • A clear design direction

  • A tight event timeline


But she didn’t have a reliable way to navigate China’s sourcing ecosystem without running into:

  • Language gaps that could derail the design

  • High MOQs that could blow up her budget

  • Unverified suppliers that could risk quality and delivery


This is where many founders get stuck — not because they lack vision, but because they lack a trusted partner who understands the operational side of merchandising.


My Role: Turning a Risky Process Into a Smooth, Stress‑Free Experience

I stepped in to manage the entire merchandising process from end to end.

Here’s what that looked like:

  • Sourcing multiple vendors

  • Vetting supplier credibility and past work

  • Comparing pricing, materials, and production timelines

  • Negotiating fair rates and realistic MOQs

  • Coordinating every detail to ensure accuracy and quality


My goal was simple: To make sure she received merchandise that matched her vision — without the stress, the guesswork, or the usual China‑sourcing surprises.


The Result: High‑Quality Merchandise Delivered With Ease

After everything was finalised and delivered, here’s what she shared:

“Michelle truly went above and beyond… seamless, clear, flexible, and cost‑saving.”

This is the part of my work I love most — helping founders bring their ideas to life with confidence, clarity, and peace of mind.


Why Founders Need Support When Sourcing Merchandise

If you’re planning merchandise for an event, community, or brand activation, here’s what you need to know:

1. China sourcing requires cultural and communication fluency

Misunderstandings can lead to incorrect samples, delays, or costly reprints.

2. MOQs can make or break your budget

Knowing how to negotiate — and when to walk away — is essential.

3. Supplier verification protects your brand

Not all vendors deliver what they promise. Vetting is non‑negotiable.

4. Coordination takes time you don’t have

Founders should focus on strategy, not chasing suppliers across time zones.


Planning Merchandise Soon? Here’s How I Can Help

If you’re preparing for an event or community initiative and want merchandise that reflects your brand — without the usual headaches — I’m here to support you.


Whether you need sourcing, vendor management, or full end‑to‑end coordination, I can help you get it right the first time.

Reach out anytime — happy to point you in the right direction.

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